Wild Wednesday Webinar - WOW Starts with You

“WOW Starts with You!”

 Jim Thomsen, V.P. Customer Success, and Darlene Unger, Sr. Customer Success Mgr., Showdown Displays 

The Employee experience directly impacts the Customer experience, (EX=CX). In this presentation we will review Ten Best Practices that help to develop a highly engaged culture that ultimately drives Legendary Customer Experiences.   

Learning Outcomes: 

- Best Practice for Hiring the right fit.

- Performance Score Cards that Motivate.

- Creating effective recognition programs.

- Developing a self-sustaining organic culture.

 About Jim: 

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UMAPP partners with MiPPA (Michigan Promotional Professionals Association) to host these webinars as a UMAPP member benefit. 

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